❓ FAQ's

Create a new customization

Create a new customization.

Choose the Content type

Select** FAQ’s **from the available content types to answer frequently asked question during checkout.

Configure display conditions

Add one or more conditions to control when the content appears during checkout.

Configure the content

Configure the Content , including:

• Heading
• Question
• Answer

Adjust these settings to match your store’s branding and checkout experience.

Activate the customization

Change the Status to Active using toggle button to enable the customization.

Customize the display

Configure the Display Settings to control how the FAQ’s will appear during checkout.

Set the priority

Configure the Priority (0–100) to determine the execution order when multiple customizations are eligible.

Copy the Placement ID

Copy the generated Placement ID from clipboard icon. You’ll use this in the Shopify Checkout Editor.

Preview

Preview shows , How this block looks like at CheckOut.

Save the customization

Click Save to store your configuration.

Open the Checkout Editor

Go to your Shopify Settings → Checkout, select your checkout profile, and click Edit.

Add the app block

In the Checkout Editor, click Add app block.

Make sure the app block is placed in the same checkout placement you selected in Dynamic Checkout Customizer.

Configure the app block

Select the Checkout – Image Content app block, and paste the copied Placement ID.

Publish your changes

Click Save in the Checkout Editor to publish the customization.