Skip to main content
How to display Survey Form for the customers on the Checkout using the Notifications -> Form option.

Guide

1

Create a new customization

Create a new customization.
2

Select the Notifications category

Choose Notifications as the customization category.
3

Choose the Form type

Select Form from the available notification types to display custom form elements during checkout.
4

Choose a placement

Select Dynamic Render from the available placement options.
5

Configure display conditions

Add one or more conditions to control when the form is displayed during checkout.
6

Configure the survey form

Configure the Form Settings, including:
  • Element Type: Option List
  • Label shown to customers
  • Key used to save the selected value in the Shopify order
  • Block Checkout to require customers to make a selection before completing checkout
  • Add one or more Options for customers to choose from
7

Activate the customization

Change the Status to Active to enable the customization.
8

Set the priority

Configure the Priority (0–100) to determine the execution order when multiple customizations are eligible.
9

Copy the Placement ID

Open the Placement tab and copy the generated Placement ID. You’ll use this in the Shopify Checkout Editor.
10

Save the customization

Click Save to store your configuration.
11

Open the Checkout Editor

Go to your Shopify Settings → Checkout, select your checkout profile, and click Customize.
12

Add the app block

In the Checkout Editor, click Add app block.
Make sure the app block is placed in the same checkout placement you selected in Dynamic Checkout Customizer.
13

Configure the app block

Select the Checkout – Form Elements app block, drag it to the desired location, and paste the copied Placement ID.
14

Publish your changes

Click Save in the Checkout Editor to publish the customization.
Why does it matter?Sunco uses the Notifications → Form customization to display custom survey forms during checkout, allowing the business to collect valuable customer feedback while improving customer engagement and strengthening brand reputation.