Guide
1
Create a new customization
Create a new customization.

2
Select the Notifications category
Choose Notifications as the customization category.

3
Choose the Form type
Select Form from the available notification types to display custom form elements during checkout.

4
Choose a placement
Select Dynamic Render from the available placement options.

5
Configure display conditions
Add one or more conditions to control when the form is displayed during checkout.

6
Configure the survey form
Configure the Form Settings, including:
- Element Type: Option List
- Label shown to customers
- Key used to save the selected value in the Shopify order
- Block Checkout to require customers to make a selection before completing checkout
-
Add one or more Options for customers to choose from

7
Activate the customization
Change the Status to Active to enable the customization.

8
Set the priority
Configure the Priority (0–100) to determine the execution order when multiple customizations are eligible.

9
Copy the Placement ID
Open the Placement tab and copy the generated Placement ID. You’ll use this in the Shopify Checkout Editor.

10
Save the customization
Click Save to store your configuration.

11
Open the Checkout Editor
Go to your Shopify Settings → Checkout, select your checkout profile, and click Customize.

12
Add the app block
In the Checkout Editor, click Add app block.

Make sure the app block is placed in the same checkout placement you selected in Dynamic Checkout Customizer.
13
Configure the app block
Select the Checkout – Form Elements app block, drag it to the desired location, and paste the copied Placement ID.

14
Publish your changes
Click Save in the Checkout Editor to publish the customization.

Why does it matter?Sunco uses the Notifications → Form customization to display custom survey forms during checkout, allowing the business to collect valuable customer feedback while improving customer engagement and strengthening brand reputation.
